Your privacy is our priority

PrivacyPolicy

We believe privacy is a fundamental right. Learn how we protect your personal information and give you control over your data.

Last Updated

December 15, 2024

Effective Date

January 1, 2025

Our Privacy Principles

These core principles guide every decision we make about your personal information

Transparency First

Clear, honest communication about our data practices with no hidden surprises

Minimal Data Collection

We only collect information necessary to provide and improve our service

Strong Security

Industry-leading security measures to protect your personal information

User Control

You have complete control over your data with easy-to-use privacy tools

Introduction

Our Commitment: InkVault is committed to protecting your privacy and being transparent about our data practices.

At InkVault, we believe privacy is a fundamental right. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our digital publishing platform.

We've designed this policy to be clear and comprehensive, avoiding legal jargon wherever possible. If you have any questions after reading this policy, please don't hesitate to contact our privacy team.

Information We Collect

We collect information in three ways: information you provide directly, information we collect automatically, and information from third parties. Here's what we collect and why:

Account Information

Basic info needed for your account

  • Name and email address
  • Profile photo (optional)
  • Account preferences
  • Communication settings
Retention: Until account deletion

Content & Usage

How you interact with our platform

  • Books you upload or purchase
  • Reading progress and bookmarks
  • Reviews and ratings
  • Platform interaction data
Retention: Until content removal or account deletion

Technical Information

System and device data for service delivery

  • IP address and location (approximate)
  • Device and browser information
  • Log files and usage patterns
  • Performance and error data
Retention: 12 months maximum

Payment Information

Financial data processed securely

  • Payment method details (via Stripe)
  • Transaction history
  • Billing address
  • Tax information (if applicable)
Retention: 7 years for tax compliance

How We Use Your Information

We use your information solely to provide and improve our services. We never sell your personal data to third parties. Here's how we use different types of information:

Essential Services

  • Account creation and authentication
  • Processing payments and transactions
  • Delivering purchased content to readers
  • Providing customer support

Service Improvement

  • Analyzing usage patterns to improve features
  • Personalizing your experience and recommendations
  • Conducting research to develop new features
  • Monitoring platform performance and reliability

Security & Compliance

  • Preventing fraud and unauthorized access
  • Complying with legal obligations and regulations
  • Protecting intellectual property rights
  • Maintaining platform integrity and safety

Information Sharing

We Never Sell Your Data: InkVault does not sell, rent, or trade your personal information to third parties.

We only share your information in these specific, limited circumstances:

πŸ“š With Authors (Limited Sharing)

When you purchase a book, the author receives your name and email address to:

  • β€’ Send you updates about their work
  • β€’ Provide customer support for their books
  • β€’ Build a relationship with their readers

πŸ”§ Service Providers

Trusted third-party services that help us operate:

  • β€’ Stripe for payment processing
  • β€’ Cloud storage providers for data hosting
  • β€’ Email service providers for communications
  • β€’ Analytics services for performance monitoring

βš–οΈ Legal Requirements

We may disclose information when required by law, such as responding to subpoenas, court orders, or protecting our legal rights.

🏒 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

Data Security

We implement industry-leading security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

End-to-End Encryption

All data encrypted in transit and at rest

Regular Security Audits

Third-party security assessments quarterly

Access Controls

Strict employee access on need-to-know basis

Secure Cloud Infrastructure

Enterprise-grade hosting with 99.9% uptime

GDPR & CCPA Compliance

Full compliance with international privacy laws

Incident Response Plan

24/7 monitoring with rapid response protocols

Your Rights & Controls

You're in Control: You have comprehensive rights over your personal data and how it's used.

Access Your Data

Within 30 days

Download a complete copy of your personal information

Correct Information

Instant

Update or correct any inaccurate personal information

Delete Your Data

Within 30 days

Permanently remove your account and all associated data

Control Communications

Instant

Manage what emails and notifications you receive

Cookies & Tracking

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze how our platform is used. You have full control over these settings.

πŸ”§ Essential Cookies

Required for basic functionality like authentication and security. These cannot be disabled.

πŸ“Š Analytics Cookies

Help us understand how you use our platform to improve performance and features. These can be disabled in your browser settings.

🎯 Preference Cookies

Remember your settings and preferences for a personalized experience. These can be disabled in your account settings.

Children's Privacy

Age Requirement: InkVault is intended for users 13 years and older.

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact our privacy team immediately at privacy@inkvault.com.

International Users

InkVault is based in the United States, and our servers are located in the U.S. If you're accessing our service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States.

πŸ‡ͺπŸ‡Ί European Users (GDPR)

We comply with GDPR requirements and provide additional rights including data portability, right to be forgotten, and enhanced consent mechanisms.

πŸ‡ΊπŸ‡Έ California Users (CCPA)

California residents have additional rights under CCPA including the right to know what personal information is collected and the right to delete personal information.

Contact Our Privacy Team

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to report a privacy concern, our dedicated privacy team is here to help.

Email Contact

Data Protection Officer:dpo@inkvault.com

Mailing Address

InkVault Privacy Team

123 Publishing Street, Suite 400

San Francisco, CA 94105

United States

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through:

  • Email notification to your registered email address
  • Prominent notice on the InkVault platform
  • In-app notifications for significant changes
  • Updated "Last Modified" date at the top of this policy

We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information.

Take Control of Your Privacy

Quick actions to manage your privacy settings and data

Download Your Data

Get a complete copy of all your personal information

Privacy Settings

Manage your privacy preferences and controls

Contact Privacy Team

Get help with privacy questions or concerns

Email Privacy Team